Case Studies
Mobile Application Development and Support
WinDo Flow App Implementation
Industry
Client
Geography
Client Challenges
- End Customer to DBS Germany is into building materials manufacturing. Integrating product scanner with every product is tough and expensive because it requires adding NFC chips to each item. This poses challenges for manufacturers.
- Data security is a concern as sensitive info is stored in a mobile app, making it vulnerable to breaches without strong security measures. Without proper secured tools, it was a challenge for the customer team to manually scan, identify the issues and report.
- Manual processes leading to higher operations costs, very low productivity and low customer satisfaction
Requirement
- The customer was looking for a robust app that can take care of customer needs with very user-friendly interfaces and highly secured.
Solution
- WinDo Flow with user friendly interfaces compatible with both IOS and android to take care of scanning, services and promotional offers information.
- This app seamlessly integrates NFC chips in manufacturing and retrofitting existing products while ensuring strong data encryption and data security. User engagement information like incentives, exclusive content can also be seen using the app.
- User friendly and detailed tutorials are also provided
Resource – Android Developer (1)
Outcome
- EaInterface increased usage of tool by 75%+
- sy access to product and building information, enhancing user experience and convenience.
- prioritizes strong data security, fostering user trust and encouraging app usage. Furthermore, the app gathers valuable data on user preferences and product usage, enabling data-driven business decisions and personalized services.
- increased brand loyalty, repeat purchases, and positive word-of-mouth.
- Save costs by streamlining customer support and warranty processes
